What We Collect and Why It Matters
When you register, we collect the name, email address, and contact number you provide. If you make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount — not your wallet PIN or full payment credentials, which stay within
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your e-wallet app. We also log device type, IP address, and session activity to detect unusual access patterns and keep your account secure. This data lets us process your withdrawals accurately, verify your identity when you raise a support request, and comply with obligations that apply
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where local law requires it. We do not sell your personal data to third parties. Aggregated, anonymised usage data may be shared with service providers who help us run the platform — those providers are contractually bound to handle it within the scope we define. You
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can request a copy of the personal data we hold on your account at any time by contacting our support team through live chat or email. Data is retained for as long as your account remains active and for the period required under applicable local regulations
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after closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.